Abstract
International Journal of Advance Research in Multidisciplinary, 2023;1(1):296-303
Exploring the role of technology in improving the implementation of quality standards and patient satisfaction
Author : Pokuru Swetha and Dr. Deepak Tiwari
Abstract
The integration of technology in healthcare has ushered in transformative possibilities for enhancing the implementation of quality standards and elevating patient satisfaction. This paper delves into the multifaceted role of technology in the healthcare sector, focusing on its capacity to streamline processes, optimize healthcare delivery, and empower patients.Technology facilitates the implementation of quality standards through the automation of administrative tasks, reduction of human error, and real-time data analytics. Electronic Health Records (EHRs) and Hospital Information Systems (HIS) enable healthcare providers to maintain accurate patient records, track medical histories, and ensure compliance with established protocols. Additionally, machine learning algorithms and artificial intelligence (AI) applications empower healthcare organizations to identify trends and deviations in care, enabling proactive interventions and continuous quality improvement.Patient satisfaction is inherently linked to the patient experience, and technology plays a pivotal role in shaping this experience. Telemedicine and remote monitoring solutions allow patients to access care from the comfort of their homes, reducing wait times and enhancing convenience. Furthermore, patient engagement tools, such as mobile apps and patient portals, empower individuals to actively participate in their healthcare journey, fostering a sense of control and satisfaction.The paper also explores challenges related to technology adoption, including data privacy concerns, interoperability issues, and the digital divide. It underscores the importance of a holistic approach that combines technology adoption with workforce training and patient education to realize the full potential of technological advancements in healthcare.In conclusion, technology is a catalyst for improving the implementation of quality standards and elevating patient satisfaction in healthcare. By leveraging the capabilities of technology, healthcare organizations can enhance efficiency, reduce errors, and provide patient-centered care, ultimately resulting in better outcomes and greater patient satisfaction. However, successful implementation requires addressing the associated challenges and fostering a culture of continuous technological innovation in healthcare..
Keywords
Technology, patient satisfaction, quality standards