INTERNATIONAL JOURNAL OF ADVANCE RESEARCH
IN MULTIDISCIPLINARY

This study explores the challenges and inefficiencies in managing student records and monitoring academic progress in the College of Marine Engineering at the Philippine Merchant Marine Academy (PMMA). The goal is to assess the current system and propose a case management solution that meets the needs of both students and teachers. Using surveys and interviews, feedback was collected from 20 instructors and 132 students. The results revealed a significant gap in their experiences. While students reported fewer issues, teachers highlighted major concerns such as time-consuming manual processes, lack of real-time tracking, and systems that are not user-friendly.

Both students and teachers agreed on the need for a centralized platform to simplify record-keeping and academic monitoring. Features like real-time updates, automated attendance tracking, improved communication tools, and a user-friendly design were identified as priorities for the proposed system.

This study underscores the importance of creating a case management system tailored to the needs of PMMA’s academic community. Such a system would not only address existing challenges but also enhance efficiency and improve the overall experience for students and educators alike. By adopting this solution, PMMA can take a significant step toward modernizing its academic operations and supporting its stakeholders more effectively.